Faqs

You can register like this: Go to the front page to find the registration form. Approaching our offices in Miami, 6930 NW, 84 th Ave, Miami Florida, 33166 Approaching our offices in Panama, Calle 80 1/2, San Antonio, Betania, Industrial Area. We only need your email and cell phone number.

We have two (2) Standard Plan plans – USD $3.00, deliveries at USD $3.50 plus ITBMS up to 5 packages that do not exceed 20 LB air meter. Commercial Plan- contact us through 6909-5974 / 229-2827, EMAIL: [email protected], totally free deliveries in the metro area. Remember that you will have to pay taxes and duties corresponding to each import if the content of your package exceeds a value of USD $100.00 CIF (US cost + freight + insurance).

We take care of bringing your packages from the USA to Panama, with the best rates in the market since we have our own warehouses in both the USA and Panama. We have two (2) plans according to your need: 1) Standard plan USD $3.00 per pound, home delivery to USD $3.50 up to 5 packages that don’t exceed 20 pounds, air meter. For delivery to provinces, it is carried out by different means of transport, Price depends of the destination. 2) Commercial Plan, for Coloader, companies at a preferential rate, free deliveries in the Metropolitan area. For deliveries to provinces, it’s carried out by different means of transport, Price depends of the destination. The Customs Laws of Panama establish that for each package that you send to our warehouse in Miami, if the content exceeds USD $100 CIF (US cost + freight + insurance) you must pay the taxes (ITBM and DAI) that your package generates . In addition, a one-time fee per package for airport management. What are you waiting for? Sign up on our website.

Our address in Miami is:   Name Your Full Name Address Line 1: 6930 NW 84TH AVE Address Line 2: User Code City: Miami State: Florida Zip Code: 33166 Phone Number: 786 618 5090

You will receive an automatic email with your account and the way you should direct your packages to our warehouse in Miami, additionally in that email we will send you your username and password for our website. The next thing you should do is make your purchases, we will take care of the rest!

Like this: Register through our website with the plan of your interest (Standard and Commercial). You will receive a welcome email with your client code and the address of our warehouse in Miami to which you must send your packages. Activate your account from the welcome email. Buy in your preferred online stores and enter the information that we provide in the welcome email in the shipping address. You will receive a notification via email when your packages are in our Miami warehouse with a link so that you can upload your invoice, if you have not yet pre-registered your purchase in the Declare Purchases section of our website. You can track your package in your user profile on our website. As your package is available in our warehouse in Panama, you will receive a notification via email where we will inform you of the amount you have to pay so that you can pick up your packages or request our home service for only USD $3.50 plus ITBMS up to 5 packages that do not exceed 20 pounds (standard plan) or totally free for Commercial plans in the Metropolitan area. ¡THAT’S IT!

In our warehouse in Miami, air is processed every day, generally your packages must arrive in Panama between 24 and 48 hours after being received as long as they arrive before 9:00 AM Miami time. That is, between 1 and 2 days except weekends (Saturday and Sunday), and also except during high seasons when airlines and airports are very congested.

We need to tell you that our price per pound only includes the fee for transporting your package from USA to Panama, you must add nationalization taxes and customs expenses if the value of your package exceeds USD $100.00, plus the delivery service.

We take your packages to the door of your house! With our Commercial Plan, delivery within the Metropolitan area is totally free! In our Standard Plan, delivery within the metropolitan area has a cost of USD $3.50 up to 5 packages that do not exceed 20 pounds, by air metro. For delivery to provinces, it is carried out by different means of transport and the Price depends of the destination.

You can pay in the following ways: Transfer to our Bank Account. Banco General, Current Account, Account Number 03-06-01-125570-0-Panacarga Logistic, S.A. Yapi: @panacargalogsitic Deposit in our bank account: Banco General, Current Account, Account Number 03-06-01-125570-0-Panacarga Logistic, S, A. Cash at any of our branch offices.

You can track your packages once they have been received at our Miami warehouse, by entering your user profile on our website and clicking on the “track” icon. There you can check the status of the packages you have in transit from Miami to Panama.

We want to tell you that the amounts shown in our quote is an approximate value of the service and customs charges. It is important that you always upload the invoice to ensure that customs taxes are calculated on the correct value of your package, otherwise the customs agent can adjust the price at their discretion and collect taxes on that. Finally, we remind you that the final costs may vary depending on the current customs declaration and other charges such as special handling or other import requirements.

You can gladly use our services, you should take note of this: Packages with new items: must be sent labeled with your information, your mailbox code. In addition, you must have the invoices for the items so that you can pre-register. Packages with used items: must be sent labeled with your information, your locker code and the specific information that they are used items. In addition, a detail of the products you are sending and an approximate value of the package.

It is important so that your package can be transported from the US to Panama. With the pre-register of your purchase, we will have the tracking number, value of your purchase, product description and the purchase invoice, with which we can do all the customs procedures that your package requires to enter the destination country. Without this information we will not be able to move your package quickly and it will have to remain in Miami. In addition, uploading your invoice ensures that customs taxes, if applicable, are calculated on the correct value of your purchase, otherwise customs can adjust the price at their discretion. In Panama, only packages whose content costs more than USD $100.00 CIF (US cost + freight + insurance) pay taxes. PANACARGA LOGISTIC offers FREE insurance for your packages up to USD $50.00 after verification of the invoice and if it complies with the provisions of the contract. If you want an optional insurance for loads whose purchase value is greater than USD $200.00 and less than USD $1,000.00 you can request it for USD $6.00, for loads with a value greater than USD $1,000.00 the cost of the insurance will be USD $6.00 for each USD $1,000.00 (except for fragile merchandise that applies other rates).

Have the invoice of the store where you made the purchase. Download it, take a photo or take a screenshot of it. Enter your user profile on our website and upload the invoice, make sure you have your tracking number as it is the nomenclature that we will use to locate your package. There are several restricted and special handling items that you can check on our website, since they are considered hazardous materials, they have shipping restrictions.

Of course, quote your packages by entering the Quotation section and look for our online quote. * Important: Make sure you have the total value of your purchase, the weight of your package and the type of product you’ll be buying.

You will have to wait an additional 3 to 5 days, the United States postal service USPS marks the packages as delivered when they arrive at a distribution center of them, this is a USPS system error.